Mr. and Mrs. R made
the decision to move into an active adult retirement
community, but they were very busy, organizing their
retirement from their family-owned accounting firm.
They were unable to extend much time or effort with
the details of moving. Often exhausted from the
grind of the day or simply left with few hours away
from work, they realized they needed someone to
help. Their RSS senior move manager Tracey spent
time with Mr. & Mrs. R whenever it was convenient
for them, organizing, planning, and downsizing unneeded
or unwanted belongings, often late into the evening.
When Mr. and Mrs. R decided they wanted to purchase
new living room furniture for this next stage of
their lives, Tracey was more than happy to take
measurements of the space in their new home, shop
for the sofa, and wait for the delivery truck.
When moving day finally came, Mr. and Mrs. R went
to work like any other day. Meanwhile, Tracey and
her crew spent the same day supervising the moving
company, and unpacking the couple’s belongings
at their new home. After a hard day’s work,
Mr. and Mrs. R arrived at their new address worry-free,
delighted to find their home without clutter; boxes
unpacked, furniture in place, and everything put
away in its properly designated area. And it was
all done while they were away! The couple had nothing
left to do that day except kick off their shoes,
sit at the table, and enjoy a tasty beverage. Tracey
and the devoted RSS support crew had waiting for
them. Mr. & Mrs. R are now fully retired and
enjoying their new life style.
“You have taken
all of my trauma away; I can’t wait now to
start our new adventure, looking forward to our
new life in this wonderful retirement community!”
Mr. and Mrs. J lived
in a nice quiet golf course retirement community.
As they grew older, the couple found the upkeep
of a large house, such as yard work and the overall
cleaning, became quite difficult, so they began
to look for a condominium in a smaller independent
living Senior Community. When they found just the
right one, they called RSS and spoke with Jessica
a senior move manager about their desire to lessen
their space and worries.
Jessica and her staff
provided Mr. and Mrs. J with a worry-free move to
their new condominium, planning out their new living
area, downsizing extraneous items accordingly and
organized their entire move; packing, unpacking
and getting them resettled in their new home. A
few years later, Mr. J developed Parkinson’s
disease and the couple needed to move again, this
time to an assisted living community out of state
near their children in the New England area. Again,
Jessica and her staff did everything they could
to ensure a smooth transition to their new residence.
Jessica even contacted a senior move manager she
knew, through the NASMM network, in the New England
area that could help with their unpacking and resettlement.
Leaving for their journey north, Mr. and Mrs. J
and their children had nothing to do except sit
back and relax, knowing RSS had taken care of their
moving concerns and soon their children would be
close to help with their care.
“ Thank you all so much
for everything you did on behalf of our Mom and
Dad. You have made going above and beyond an integral
part of your service-WOW! You exceeded expectations
and for your kindness and TLC for our parents my
sister and I will be forever grateful.”
really enjoyed your company and all your help moving
Mom and Dad back home- it has been easier at this
end, all the sorting and downsizing really helped!
All the things we unpacked here were perfect, you
did a great job.”
Mr. and Mrs. U were anticipating moving in the near
future, but were uncertain of how to go about it.
The couple was overwhelmed with the whole process.
Both Mr. & Mrs. U were faced with age related
disabilities and knew they needed help. Debbie RSS
senior move manager explained the many ways in which
RSS could be of service and explained that their
move plan could be done in two phases.
During the first
phase, before their home was even sold, Debbie talked
with Mr. and Mrs. U to get an understanding of the
general space they would move into in the future.
The couple wanted a smaller home in a more protective
environment. RSS helped them organize and downsize
unneeded or unwanted items. From these excessive
items, the sale of antique furniture was arranged,
mementos were shipped to their children, a garage
sale was organized, and items were given to charity.
The years of accumulation were downsized and the
couple was now ready to move.
The second phase, when their home sold, was now
much easier. Mr. and Mrs. U prepared to move and
then moved in two smart and simple phases with the
help RSS and their senior move manager.
you for making the impossible possible, we could
not have done it without you!” Mr. & Mrs.
“We couldn't have had a better move for Mom
and Dad without you and your crew. Saved me more
gray hairs! Thanks again.”
Mr. O lived in a small independent living apartment
within a Senior Care Community. Mr. O developed
a heart problem and the Sr. Community nursing staff
felt he would need more specialized care for his
affliction. Mr. O was fond of the senior community
where he resided and the community contained these
areas of more specialized care. So the decision
for Mr. O was simple. He merely wanted to transfer
from one area of the complex to the other.
The senior community
staff contacted RSS, who had helped other residents
move in or transfer to other levels of care with
in the community. A RSS senior move manager was
most accommodating in assisting Mr. O with this
short distance move. Because the complex was set
up similarly throughout, little downsizing or planning
was required. The RSS staff was easily able to transfer
Mr. O and his most treasured belongings from one
part of the complex to the other while he conversed
with friends in the lobby, ate his lunch, and even
rested. With the help of RSS, Mr. O’s new
apartment was all set-up and ready for him, he could
continue to enjoy his familiar surroundings and
receive the assistance necessary for his declining
“RSS senior move managers
are always professional, even with the most difficult
client situations, their clients are always happy
when the move is complete. The RSS staff is always
willing to help us out whenever we call. Relocation
Support for Seniors is a wonderful asset to the
Florida Senior Community.”
Marketing Director of Florida Senior Community
The trust department
of a national bank chain was handling the estate
of Ms. Z. who’s only living relative was a
niece in Cleveland. Ms. Z’s belongings were
in a storage area in Florida. The trust officer
needed help delegating and delivering Ms. Z’s
belongings to her niece to complete the closure
of the estate. RSS was there to assist.
Debbie the RSS senior move manager, working as liaison
with the trust department and the niece, reviewed
the inventory of the storage unit and contacted
the niece to decipher what items she wished to have.
With this organized list the RSS staff went to work
separating, identifying, and repackaging the items
that would be transferred to Cleveland, a mover
was hired and the items were shipped. RSS made the
arrangements for remaining items to be sold or given
to charity. With the help of RSS, the trust department
completed the estate closeout and Ms. Z’s
niece received her Aunt's most treasured belongings.
“Could not have done it without you! Thanks
so much.” Bank Trust Officer
RSS received a call from a local attorney. Ms. Y,
was no longer able to care for herself and was in
the process of being moved from an independent living
community to a more skilled care environment. Ms.
Y was unable to make decisions, and family members
living out of state were unable to help. The attorney
engaged the services of Mary Ellen, a RSS senior
A visit to Mrs. Y in the nursing home allowed Mary
Ellen to obtain an impression of the layout in the
new living space, and helped with decisions on what
Ms Y would want with her in her new home. Mary Ellen
and her staff then returned to Ms. Y’s previous
living situation and separated her belongings into
the following categories: keepsakes and special
items to go with Ms. Y the nursing home, items of
importance or value to be inventoried and put into
storage for family members and items to be given
to charity. The significance for Ms. Y was always
top priority, but through organizing her superfluous
items as well, the process helped not only Ms. Y
and her attorney, but it also helped assist her
relatives at a point in the future.
“It is always a pleasure
to work with your staff and such a professionally
run organization. Thanks again for all you assistance.”